Accessibility offerings
We are committed to offering an inclusive visitor experience for all our guests. Below is a list of accessibility accommodations in our space and our Discovery Center experience guide created for new visitors and visitors with accessibility needs. We continually work to enhance and expand our offerings and welcome feedback along the way.
Please email us with accessibility requests before your visit, questions, or suggestions.
When to visit
For visitors looking for a quieter gallery experience, come to the Discovery Center in the morning or at midday. In general, the summer months are busiest with lower visitation from October through May. For questions about how crowded our space is likely to be on a specific date you are considering visiting, please email us.
Mobility
- Ramp access throughout the Discovery Center
- Push-button door access at the main entrance and restrooms
- Wheelchair-accessible, single-user restroom on-site
- Two wheelchairs available
- Portable stools are available throughout the galleries
- Drop-off area on Fifth Avenue next to the Discovery Center (in front of the Gates Foundation main entrance)
Vision
- Interactive, hands-on exhibits
- Interpretive staff available to demonstrate, describe, and answer questions
- Large-print, high-contrast handouts with exhibit text
Hearing
- Hearing assistance devices available for our theater videos
- ASL interpreters upon request for group tours, school experiences, and public programs
- Captioning in permanent exhibit videos
Language
- Primary exhibit text available in French, German, Japanese, Korean, Simplified Chinese, and Spanish
- Spanish-speaking staff on-site (subject to availability)
Events and public programs
Please request any special accommodations when you register for an event or program. We appreciate two weeks of advance notice.
Special exhibitions
We often feature traveling exhibits from other organizations and museums, and they typically include accessibility accommodations similar to our own.
Ideas or questions?
Have ideas for improving our accessibility accommodations or questions about our offerings? Contact us via email at [email protected].